I don't understand why manufacturers often only ask for returns for products they buy.
I know that if I return a product, I don't really have a path and guarantee for it to be refunded.
However, there is no formal support or aftercare after I purchase the product.
Of course, there is no support for reshipping the camera.
All the answers from manufacturers and sellers are vague and ambiguous.
In addition, only "Copy and Paste" is used repeatedly for documents sent back to me by @Rayman.Chan.
again, I still found there is connection problem in you video.
see the image below. It reason is obvious ---- bad connection.
for easier contrast, I copied the image and add lines to show you why I say the cable is not fullly inserted into receptacle on recorder body.
hope you can understand this.
From the first day I got your feedback, I have point out the connection problem.
the light at gap position is the metal housing of USB-C connector.
View attachment 49882
@Rayman.ChanDo you think I am a rat for a refund? check my score in DashCamTalk please.
@Rayman.ChanYudia, what do you think of why I check every word you placed here and check the videos and type here to feedback?
I am doing my best to make you understand your have NOT connected the USB-C connector correctly.
Once I found it is hard to get your understanding, I said if we really can't solve this problem, let's go to return and refund procedure.
I understand you are sad and angry when the product is not working, BUT, can you pay any attention with my reply?
Do you think my feedback is Copy and Paste?
Do you think there is no formal support or aftercare?
Do you think I am a rat for a refund? check my score in DashCamTalk please.
I really don't want to "ask for returns for products they buy", but I can't help you without your coordination.
If you can't make the camera work there, a refund will protect you from lost money. I am helping you, man.
Please, check my posts and pictures above. Knock-Knock.
hope my reminder can help you to get our of the trouble.
Finally soon, you will say one word ---- "Thank you"
I have already emailed you many times.
To date, you have only the same answer.
I want to say to you with pride, "Thank you."
However, there is no initial defective replacement response from you manufacturers until now.
It is you who are making the situation worse.
As for this video, this is my complete careless video.
However, if you can reproduce the same symptom about the video crashing in purple and green as well, please tell me that.
However, we have also confirmed that there are large manufacturers that provide products for free and get unfair scores.
Only those manufacturers have a message card attached to the product that says “Leave 5 star positive feedback. My company will give you a product offer and coupon”.
Your current product is a message card pattern.
@Rayman.Chanplease remember to use CAM1 port if you want to check only one camera.
and make sure the cable is inserted fully
and make sure the cable holder is locked correctly.
@Rayman.ChanI have only the same answer, because that is the only reason which caused the problem.
BAD CABLE CONNECTION
and you may owe me a SORRY now.
I don't understand what you say about the word "Earth". (I'm sorry for this)Yes a careless mistake may damage the earth. we need to check with the other's suggestion.
we can easily reproduce the same symptom by pull the camera cable out a little, make a bad connection, Just to react the bad image.