DashGuard
New Member
Hey guys, I'm an installer having some issues with U3000pro (new) + BAB 95 (used brought over by customer from old vehicle - used to be paired with U3000).
All of the wiring was done by me and the settings were done by the customer. he is comfortable with the product and owned @Thinkware for many years.
ISSUE: Camera does not enter parking mode consistently. I've gone out twice to him to check the installation and when I test it, the system goes into parking mode around 30-45 second mark. He sent me screen shots of his app showing that the camera has not entered parking mode even though he's been home for a couple of hours. Issue seems to come up after a commute, rather than ignition cycle.
What I did during the installation;
Would anyone have any advice? It's become a back and forth issue and I don't know the direction to take from here.
Thanks
All of the wiring was done by me and the settings were done by the customer. he is comfortable with the product and owned @Thinkware for many years.
ISSUE: Camera does not enter parking mode consistently. I've gone out twice to him to check the installation and when I test it, the system goes into parking mode around 30-45 second mark. He sent me screen shots of his app showing that the camera has not entered parking mode even though he's been home for a couple of hours. Issue seems to come up after a commute, rather than ignition cycle.
What I did during the installation;
- Battery connected to constant power and ground
- Green wire from the 6-pin connector connected to ignition-switched power (cig lighter front)
- The original OBD2 plug was spliced into the red/yellow/black 6-pin output from the battery (ground wire to the OBD2 plug has been disconnected, others are still connected - plug does not light up)
- The barrel connector (red/black) is also connected to the camera
Would anyone have any advice? It's become a back and forth issue and I don't know the direction to take from here.
Thanks