If anyone is thinking about buying this RC500S rubbish....DON'T! I thought I made the right choice when I bought it a little over 2 years ago due to it's video quality and all the reviews saying what a great dash cam it is. Back in 2017 it was rated as one of the top dash cams alongside Blackvue. I thought I could live without the lack of good support and regular firmware updates as long as it did what I wanted and lasted at least 5 years. But after 2 and a bit years later it has died on me. Decided not to turn on one morning last week...there is another post explaining the problem and the things I tried to get it working (with no success) from suggestions made by good members of this forum. You shouldn't have to throw away your money on such an expensive product when, after all, it only performs just as good or even worse than cheaper dashcams. For a $500+ dash cam you'd expect it to last several years at least. Better to go with Viofo or Street Guardian...not only are they more reasonably priced but they are also made just as good as the expensive ones and have better after sales support. Never ever again will I ever touch a DOD