VIOFO App Updates

ogzogz said:
Yes, I just tried again. The previous version plays videos. I updated it through the Play Store, and the problem persists. So, there's sound, but the video is black.
Click to expand...
Have you uploaded the video? I cannot find it.
 
VIOFO-Support said:
Have you uploaded the video? I cannot find it.
Click to expand...
I mentioned above that I wouldn't install it.

I explained it, but the problem persists.

Let me explain again:
In the previous version, when I watched videos saved on the camera's memory card from the bottom-left tab, all videos played without issue.

When I updated from the Play Store or uninstalled the existing app and installed a new one from the Play Store, FHD played without issue.

When I tried to watch 2K or 4K video, only the audio played, and the video went black.

Again, if the problem didn't occur in the previous version but persists in the next, you should check for software changes. Perhaps another engineer will find the error the other one made and fix the problem.
 
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A few words about the new version of the Android application:
I have a Samsung Galaxy S21 5G. The Viofo app version 3.2.21 is installed. 4K and 2K videos from the A329TC, A229 Pro and telephoto cameras are played with picture and sound, but jerkily and in slow motion. As if the Wi-Fi speed is not enough.
Also, videos with the new version of the app are downloaded much slower than with the old version of the app.
 
ogzogz said:
I mentioned above that I wouldn't install it.

I explained it, but the problem persists.

Let me explain again:
In the previous version, when I watched videos saved on the camera's memory card from the bottom-left tab, all videos played without issue.

When I updated from the Play Store or uninstalled the existing app and installed a new one from the Play Store, FHD played without issue.

When I tried to watch 2K or 4K video, only the audio played, and the video went black.

Again, if the problem didn't occur in the previous version but persists in the next, you should check for software changes. Perhaps another engineer will find the error the other one made and fix the problem.
Click to expand...
As I have posted above, I forwarded this issue to our engineering team and they tested both version without issue you mentioned. So I suggested you could upload the your video that you could not play in 4K or 2K to us so we can replicate the problem.
 
Karagandinez said:
A few words about the new version of the Android application:
I have a Samsung Galaxy S21 5G. The Viofo app version 3.2.21 is installed. 4K and 2K videos from the A329TC, A229 Pro and telephoto cameras are played with picture and sound, but jerkily and in slow motion. As if the Wi-Fi speed is not enough.
Also, videos with the new version of the app are downloaded much slower than with the old version of the app.
Click to expand...
For testing, I installed the application version: 3.2.20
The problem with viewing the image, which I wrote about above, remained.
Video with sound is produced jerkily. As if the Wi-Fi speed is not enough.
I'll have to try version 3.2.19...

The link contains the application version 3.2.20
Perhaps someone will find it useful...

VIOFO_3.2.20.zip

1 file sent via WeTransfer, the simplest way to send your files around the world
we.tl we.tl
 
Karagandinez said:
A few words about the new version of the Android application:
I have a Samsung Galaxy S21 5G. The Viofo app version 3.2.21 is installed. 4K and 2K videos from the A329TC, A229 Pro and telephoto cameras are played with picture and sound, but jerkily and in slow motion. As if the Wi-Fi speed is not enough.
Also, videos with the new version of the app are downloaded much slower than with the old version of the app.
Click to expand...
At the moment, there are no problems at all with watching videos through the application, as well as with the speed of downloading video files.
 
@VIOFO-Support
Unfortunately, they haven't been able to fix the issue where the latest version of the video only plays audio.

It's clear they can't tell the difference between the two images.

The old app works fine, while the new app has issues or limitations.

For example, they ask which phone you're using, and you say it works fine on a different model.

If we say there's a problem, there's a problem. Is there anything unclear?

I explained the situation in writing and illustrated it with a video.

Ultimately, no difference was found between the two images. However, the result clearly indicates a problem.

The Play Store description states that the Viofo app is compatible with my phone.

We'll see if the problem persists in future app versions.

If the problem doesn't persist, it means there's no problem and we haven't made any mistakes. Perhaps we'll see.

If the problem persists, we can only interpret it as a limitation.

Finally, if you're not experiencing any problems, please don't worry. You won't understand what I'm talking about.
 
ogzogz said:
@VIOFO-Support
Unfortunately, they haven't been able to fix the issue where the latest version of the video only plays audio.

It's clear they can't tell the difference between the two images.

The old app works fine, while the new app has issues or limitations.

For example, they ask which phone you're using, and you say it works fine on a different model.

If we say there's a problem, there's a problem. Is there anything unclear?

I explained the situation in writing and illustrated it with a video.

Ultimately, no difference was found between the two images. However, the result clearly indicates a problem.

The Play Store description states that the Viofo app is compatible with my phone.

We'll see if the problem persists in future app versions.

If the problem doesn't persist, it means there's no problem and we haven't made any mistakes. Perhaps we'll see.

If the problem persists, we can only interpret it as a limitation.

Finally, if you're not experiencing any problems, please don't worry. You won't understand what I'm talking about.
Click to expand...
Please install this version to test: https://we.tl/t-jU72Z1DjDR
 
VIOFO-Support said:
Please install this version to test: https://we.tl/t-jU72Z1DjDR
Click to expand...
@VIOFO-Support

It took some work, but you finally fixed it. Congratulations.

Was there a problem? There was a problem.

The black screen issue that occurred during video playback in v3.2.21 has been fixed in the linked version.

You can use this until you encounter another issue.

I don't see any problems using it right now.

If anyone else has any issues, please report them.

You should listen to those who say there's a problem, not those who say there's no problem. Because they're the ones who don't understand your situation.
 
Karagandinez said:
At the moment, there are no problems at all with watching videos through the application, as well as with the speed of downloading video files.
Click to expand...
Today I received a new A329S 1CH that I bought.
When connecting a smartphone with the app version 3.2.21 to it, it is not possible to watch the video from the cameras in real time. Black screen.
There are no such problems on the A329S and A229 Pro, which are installed in my cars. I wrote about this earlier.
The firmware in both A329S is identical, as are the cameras connected to them: RTC420 and RCC360.
@VIOFO-Support What could be the problem?


For those who don't like my posts:
Don't read them and sleep peacefully.
If you click on my nickname, you'll see: Ignore.
Click there and you won't see my posts anymore.
 
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apps.apple.com

VIOFO App - App Store

Download VIOFO by Shenzhen Viofo Technology Co., Ltd on the App Store. See screenshots, ratings and reviews, user tips, and more apps like VIOFO.
apps.apple.com apps.apple.com

Oct 28, 2025
Version 4.2.10

1.Added options to match the new features on A329S Series(V2.0 firmware).

2.Adapt to A119M Pro.

3.Added LED option for VS1.

4.Fixed other bugs.

Note: Only for the latest firmware version on VIOFO official website.
 
ogzogz said:
@VIOFO-Support

It took some work, but you finally fixed it. Congratulations.

Was there a problem? There was a problem.

The black screen issue that occurred during video playback in v3.2.21 has been fixed in the linked version.

You can use this until you encounter another issue.

I don't see any problems using it right now.

If anyone else has any issues, please report them.

You should listen to those who say there's a problem, not those who say there's no problem. Because they're the ones who don't understand your situation.
Click to expand...

Aplication for Android 3.2.22-202511051608
play.google.com

VIOFO - Apps on Google Play

VIOFO Car Dash Camera APP
play.google.com play.google.com

The previous issue persists in the related update.

Unfortunately, I understand why they did this. There may be users who aren't aware of it. I'll explain later. For now, let's just note that this update is problematic.
@VIOFO-Support
 
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I see there's still the Beta app on the VIOFO firmware u/d page, but it was last updated in August.

Is the currently available Android version on Google Play Store the final version of the beta, or am I getting lost somewhere?
It appears this version is far from sorted.
 
So I was having an issue with the beta app on iOS where it can no longer connect to my A329S. It complains every time that "the current network does not match the selected device" even when I'm connected to its WiFi hotspot. I can also sometimes run into a loop where it keeps trying to connect even when I'm not connected to the dashcam. It doesn't seem like there's a way to remove the dashcam from the list. My only solution was to delete the app altogether and reinstall to readd the camera from scratch.
 
DJ70 said:
I see there's still the Beta app on the VIOFO firmware u/d page, but it was last updated in August.

Is the currently available Android version on Google Play Store the final version of the beta, or am I getting lost somewhere?
It appears this version is far from sorted.
Click to expand...

I just upgraded my Android app (beta) yesterday, Dec. 10, 2025. It now reads APP Version: 1.1.11-Beta
I have only played around with it once but it ran ok and I have seen a couple improvements.
Time will tell.
 
Vortex Radar said:
So I was having an issue with the beta app on iOS where it can no longer connect to my A329S. It complains every time that "the current network does not match the selected device" even when I'm connected to its WiFi hotspot. I can also sometimes run into a loop where it keeps trying to connect even when I'm not connected to the dashcam. It doesn't seem like there's a way to remove the dashcam from the list. My only solution was to delete the app altogether and reinstall to readd the camera from scratch.
Click to expand...

Same.
Putting it in Aeroplane mode got it working in the A119M Pro and the A329hdmi

Back to the old problem eg having to turn off 4G.

Originally i had it didn't recognise the units.
 
Finnegan said:
I just upgraded my Android app (beta) yesterday, Dec. 10, 2025. It now reads APP Version: 1.1.11-Beta
I have only played around with it once but it ran ok and I have seen a couple improvements.
Time will tell.
Click to expand...

I too updated to 1.1.11-Beta but wish I hadn't 🙁

The issue whereby Android Auto takes over the BT connection was just about workable in the previous Beta version, by turning off BT (@VIOFO-Support confirm this action).

Now this u/d wants BT on!

VIOFOapp.webp




Which makes a dashcam connection impossible 😡

Make up your mind @VIOFO-Support



edit: Until this Beta can be sorted, I've reverted to the latest release version, which may be lacking some features but at least it allows me to connect to the camera.
 
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In the Android Beta app, I seem to be unable to enter my password in WiFi station mode as the field seems to be limited to 16 characters? Only me?
 
DJ70 said:
Now this u/d wants BT on!

VIOFOapp.webp
Click to expand...
In the previous Beta version, everything was exactly the same.
You can ignore this and leave Bluetooth turned off in both the old and new versions of the app.
To use the Beta version of the application, you just need to turn on Wi-Fi.
 
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