povgride742
New Member
Hello everyone,
I recently received a replacement 522GW from Nextbase due to my digitizer displaying vertical lines inconsistently across the screen.
With the replacement, I can’t see anything with polarized sunglasses on (exact same sunglasses that I could with before). I’ve tried disabling screen dimming to no avail. Does anyone know if the 522GW received an updated digitizer at some point?
The replacement unit has an OLDER serial number than my original (I was sent a recertified 522GW). It would be very disheartening if my warranty replacement has an inferior screen, which would add to my frustration (I sent in all the original packaging as asked, including all protective material, bags, etc. and what I received was a box in somewhat beat condition, no protective materials (like lens covers and what not) and one of the box separators missing).
Here's a video of what I’m talking about with the new 522GW:
Unfortunately, I didn’t try this with my old 522GW (as I didn’t think this would be an issue):
Thank you in advance for your time!
Edit:
Both units were/are running firmware 21.5. Old unit had auto-dimming turned on.
I recently received a replacement 522GW from Nextbase due to my digitizer displaying vertical lines inconsistently across the screen.
With the replacement, I can’t see anything with polarized sunglasses on (exact same sunglasses that I could with before). I’ve tried disabling screen dimming to no avail. Does anyone know if the 522GW received an updated digitizer at some point?
The replacement unit has an OLDER serial number than my original (I was sent a recertified 522GW). It would be very disheartening if my warranty replacement has an inferior screen, which would add to my frustration (I sent in all the original packaging as asked, including all protective material, bags, etc. and what I received was a box in somewhat beat condition, no protective materials (like lens covers and what not) and one of the box separators missing).
Here's a video of what I’m talking about with the new 522GW:
Unfortunately, I didn’t try this with my old 522GW (as I didn’t think this would be an issue):
Thank you in advance for your time!
Edit:
Both units were/are running firmware 21.5. Old unit had auto-dimming turned on.