I've just purchased the Nextbase 412GW and I have a problem its not the card its not the PC its the dam files! They are MOV (quick time) so they wont share on whatsapp or messenger and need that player installing on your PC or use VLC. ive used a samsung S6 and a S9 Plus and still the same!! Ive shortened them and no good.. I have converted a file on my PC to MP4 using DVD FAB and it plays ok then but I need access using the phone...You I cant even find the files IN THE PHONE that are downloaded as the phones are not recognizing the MOV file type..For gods sake why are they not MP4?? ive raised a ticket with them and if there's no way round it its going back as its not fit for purpose..as any one any ideas?