- Joined
- Mar 22, 2017
- Messages
- 2,062
- Reaction score
- 593
- Location
- Caerphilly
- Country
- United Kingdom
- Dash Cam
- Nextbase
So months later..... I have a new mobile phone . camera is on 18.5 . still a pile of junk
Only one pairing at a time (i dont mean live i mean saved)
WiFi flakey and when it works 2MB/s - forever to download and fails all time
Camera blurred
Cant read plates in most situation
Alexas rubbish
Skill says need to link to account when its linked
On a plus you can now play spotify (but that may have been an amazon issue)
You couldnt make a worse product if you tried
No im not going to reset it and start again, its nothing to do with 'mine' the design is just rubbish
DO NOT BUY unless you have little expectation for a dashcam
Oh and i noticed its back up at £150... I presume thats for some Black Friday "Sales"
Hi m60kaf,
I'm sorry to hear you're still having issues.
Firstly, what is your new mobile phone please? (make & model)
Currently, only one mobile device can be paired to the Camera at any one time, and Visa Versa. This will be changing in the future to allow multi device use, this is currently in development.
Please can you send us some footage from your 522GW? The Camera can record dual files (high and low res), so please check that you have not set the Camera to record only Low Resolution Files instead of High. This could explain the blurriness. If you can provide some footage, we will be able to get to the root cause.
We've recently updated Alexa, and the new connection process is a little convoluted. If it's asking you to link the Skill, then you may have enabled the skill, however not linked it correctly. Please see the guide I've attached below on how to correctly set up Alexa and enable the skill THROUGH the MyNextbase Connect Nextbase app (it must be linked through the MNC app).
We had a lot of customer feedback regarding Spotify, and we petitioned Amazon to allow it's use through Amazon Alexa commands. We're very glad you like this new feature.
Regards,
Millie