BCHobbyist
Well-Known Member
- Joined
- Jan 19, 2017
- Messages
- 1,636
- Reaction score
- 2,356
- Location
- Vancouver
- Country
- Canada
- Dash Cam
- A139 3Camera A129Duo-8WL A129Pro-4K A119V3 A119S-6Vk DCTeam
Good to see the Lens issue was solved even with a run around by vendor.I don't mean to revive an old post, but I don't think I had the opportunity to properly thank BCHobbyist publicly.
Update
- Sent pictures to vendor. They said nothing was wrong. Sent videos to vendor. They said nothing was wrong. They asked for more samples. Sent more photos and videos. They said nothing was wrong. [Complete waste of time IMHO]
- Sent sample to Viofo. They acknowledged defect straight away. Asked me to go vendor as it would be easier and quicker. I provided email correspondence to Viofo. They replaced it and even cover shipping!
So... much thanks BCHobbyist!
Always good to see the manufacturer stand behind their products. BlackBoxMyCar focuses on their high-end quality Dashcams and doesn't spend time troubleshooting budget brands/models, which is sad.