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Deleted member 76021
Guest
Hi folks,
Looking for some help with a 522GW and the hardwire kit.
Installed it myself in a Ford Tourneo Custom van, and am having a problem with the dashcam rebooting when the engine is turned over or when the van restarts from the stop/start feature.
Its not that the dashcam is shutting down normally, as it doesnt play the shutdown jingle or show the nextbase logo, literally just dies before rebooting. If I pull the mini usb cable in the dashcam mount it shuts down normally.
Additionally, when either turning over or restarting from stop/start, the little black box on the hardwire kit cable flashes off and then back on at the same time.
I've tried it in both a switched fuse and a permanently live fuse, same result.
Additionally tried it on the same fuse as the radio, radio stayed on but the dashcam died and then rebooted.
I'm assuming its some sort of voltage protection but am at a loss
Does anyone have any ideas?
Looking for some help with a 522GW and the hardwire kit.
Installed it myself in a Ford Tourneo Custom van, and am having a problem with the dashcam rebooting when the engine is turned over or when the van restarts from the stop/start feature.
Its not that the dashcam is shutting down normally, as it doesnt play the shutdown jingle or show the nextbase logo, literally just dies before rebooting. If I pull the mini usb cable in the dashcam mount it shuts down normally.
Additionally, when either turning over or restarting from stop/start, the little black box on the hardwire kit cable flashes off and then back on at the same time.
I've tried it in both a switched fuse and a permanently live fuse, same result.
Additionally tried it on the same fuse as the radio, radio stayed on but the dashcam died and then rebooted.
I'm assuming its some sort of voltage protection but am at a loss
Does anyone have any ideas?