Send me a private message with your original order number, date of purchase, email, name, and address. I'll see what I can do to help out as my new office isn't that far away from the @Pier28 office.@Pier28, I'm hoping you can help me. I'm having a hard time getting hold of anyone from Pier28. I bought the BulletHD Biker Mate from Amazon.ca on 11 May 2016. It worked intermittently but has now completely failed. I've tried everything to fix it. The power is working fine, swapped out cards, re-formatted, reinstalled several times (I use a Transcend 32 GB card) but no luck. Both the red and blue LED lights come on bright and stay on (combined they're sort of a purple colour). Camera is not recording at all. I have the invoice from Amazon if you need it and have also sent an email through the BulletHD.com site (no answer). I'm out of ideas and more than a little disappointed. Any suggestions?
I've lost count of the number of people that state they don't want a display and just want wifi "to make the device cheaper and more simple to operate" that couldn't be further from the truth unfortunatelySomewhere along the line was told, "Well NO, it doesn't work with all Androids", Of course mine was one that it didn't.
I totally agree. I bought the Biker Mate without WIFI or a display and it does exactly what I want (when it worked...that said a replacement one is on the way....Thanks Robert Yost!). I just need to know it's working and I'm good.Ill take a display any time, as long as it is not the silly large displays seen on some Korean and Chinese cameras, just need it for initial setup and the occasional in camera format.
This is the same Jon but I no longer work for Pier28. @Calgary Dash Camera - Robert can help you get a replacement Biker Pro camera in Canada if needed.If I have to I would flash it with the regular firmware and loose wi-fi, so thats a step I can try as well, if I still have issues with the latest PRO firmware. I am using a trancsend 32GB card as well as recommended. I am on my second HDMI cable as well (original was replaced by Jon from Pier28 with a shorter one - same ends just shorter)
I will post my results.
Thank you for your support, as others have said, support for this is second to none for online ordered gadgets and stuff. Much appreciated..
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