BW1 Doesn't start recording

simmiv

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#1
Hi,
Just got a new BW1 Dashcam and have installed it according to the manual. It started ok with wifi on and after connecting to it I changed the wifi name and password. I then connected again with it and made some minor config changes i.e. date/time, 1 to 5 minutes.. Sensor sensitivity low to middle.. The software version seems to be up to date v1.06.180528s with wifi on. It seemed to work fine, but then intermittently it began not turning on properly. When given power, the green light comes on permanently, but is a bit dim. No voice or ping. removing and reinstalling power it occasionally comes on normally i.e. green light on and flashing with the voice announcement sd card detected and recording started. Is this turn on with the dim green light on constantly a known issue? I was wondering if I reflash the firmware again! Any advice welcome, otherwise I'd have to return the thing..
Simmi
 

SawMaster

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#2
Tagging @estore009 for some official advice here. It seems to me that this might be a power problem. Are you using the supplied PS and cables, or a recommended hardwire kit?

Phil
 

estore009

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#3
When given power, the green light comes on permanently, but is a bit dim. No voice or ping. removing and reinstalling power it occasionally comes on normally i.e. green light on and flashing with the voice announcement sd card detected and recording started
It should be bricked now and will PM you this reset firmware
 
OP
OP
S

simmiv

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#5
The camera is powered via the supplied 12v adapter. I've used couple of memory cards and it has behaved the same way. i.e. when starting the vehicle the green light comes on, but is dim and nothing happens. If you unplug the power and remove/insert the memory card a couple of times and then reinsert the power it may come good i.e. strong green light, voice announcing it has detected an SD card and announcing it has begun recording. estore009 sent me a pm with instructions and I followed them. When I apply power via a USB cable the green light comes on bright constantly.
 

estore009

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#6
If you unplug the power and remove/insert the memory card a couple of times and then reinsert the power it may come good i.e. strong green light, voice announcing it has detected an SD card and announcing it has begun recording.
It happens if its memory card has a broken section. suggest that you test your memory card with the tool T2testw!
When I apply power via a USB cable the green light comes on bright constantly
If led light is always on, it indicates that the camera cannot detect memory card!
 
OP
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#7
Hi, I have done a bit of testing on this camera. If I use a USB cable and connect it with the computer, it starts without fail and begins recording. I´ve done it now a few times in a row and it works all the time. I also took out the microsd card and put it back in and it started again without fail. Using the supplied adapter it doesn´t work properly, it seems to turn on as the blue light comes on, but it is dim. Could the voltage from the supplied power adaptor be too low? Is the pinout for the power as is standard for a usb powered device? I´m assuming so as it starts automatically recording when connected to a USB port on the computer..
 

estore009

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#8
Odd, this camera should not start recording if you plug into computer USB socket!
Anyway, please PM me your shipping address, and we send you a USB car charger!
 
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