I too find it very strange that we have 4 (or is it 5 now) new members and with their first post on their first day on this forum, go out to find this thread to complement a seller who is getting bad comments,
one has to wonder what they used in google to find dashcamtalk, and then find this thread knocking the seller of whom they might have purchased a TV or gambol or something , why would anyone search for dashcamtalk when they only bought a TV off GB?
as judge Judy say’s “if it smells like sh*t it’s because it is sh*t”
these first day posters with their first post telling us just how good a seller is, in selling a TV on a dash cam forum with there first post, smells just like I remember an animal farm smelling
the problem isn’t that an issue has arisen, its how they resolve it, I will say I have used GB once, will I buy from them again, only if the item costs a quid or two, cost any more and I fear if anything goes wrong with the item, I will get the opportunity to re experience my first transaction with them once more, and I don’t want that
no one expects everything to work 100% of the time but expect when something does go wrong it can be put right very soon and with out too much hassle
a little story, years ago I used to use Hasselblad cameras and even in those days they were expensive, but after sales service was second to non. I had one of their lens hood bellows, I wanted to make a filter holder but needed the mount to make one, buying an old bellows lens hood was out the question as a new one in those days was around £150.00 (todays equivalent around £400)
So I picked up the phone and phoned Hasselblad in Sweden (where they used to make them) told them what I was planing, got put through to the person that might of been able to help me and I explained to him what I wanted, what I wanted to do with it and that I couldn’t get hold of just the mount and buying a complete bellows lens hood money wise was out the questions, was there something he could suggest? he asked me for my address (no emailed in 1984) and said he would send two mounts over, in case I messed up the first,
I was very pleased and asked how much was the cost, you guessed it, free, not even the P&P, in 24 / 25 years of using Hasselblad I had invested heavily with them as their customer service was second to non