Here's a detailed reply from Demi at eBay / e-prance. Hmmmm Comments?
"Dear Jon,
Nice Day
Thank you very much for the detailed explanation.You really did me a favor. i am sorry I have to tell you a bad news, these days, we talk about the problems and the topic on the forum with the factury, and i reply your emails so late, and now they give me the answers as follows:
1, About the updating software, i know the TS version to MOV version updating software,because the previous mini 0801 has a TS video format,and we provided customers the upgrade to MOV format.while this is not necessary now,because all mini 0801 cameras are MOV format now.they said they never send any sellers the updating software of 20130922 and 20130924. So the 20130922 and 20130924 updating sofeware is not exist.
2, now maybe you are curious about why someone said their firmare version number is 20130922 or 20130924, right? i think it is the most important problems here, and it always mislead many customers/ the reason is: the factory always try to improve their items,and these days they have produced the items with firmware 20130922 or 20130924, while there is not just the different Firmware Version between these different items with different versions, they have many different parts, take the 20130922 and 20130924 for example, some parts of the dvr comes from different suppliers,as well as the procedure has some differences,
3, the most inportant thing i need to tell you is: we can't updating the dvr, becasue we don't have the updating software, or it is useless to update,except for the TS version updated to MOV version. we just received the problems these days, so the factury just get the information of the problem, they need to do test.they are researching the firmware upgrade these days, please believe me,if we have,I have no reason to refuse you.my dear Jon.as you help me a lot.
I'm very sorry,I don't mean to upset you,hope you are well.but once I have the newer firmware upgrade available,I would let you know..hope to hear from you.
Demi~
- e-pran"