ddpai

Hello DDPAI Support Team, I am experiencing an issue with my DDPAI M5s. The device becomes stuck on the startup screen and remains frozen on the DDPAI logo during boot. It never finishes booting, and the power button does not respond. I have already performed the following troubleshooting...

Hello everyone, With the launch of the latest Z60 Master in the DDPAI Z60 series, we have created an intuitive side-by-side specification comparison between the Z60 Master, Z90 Pro, and Z60 to help you analyze their key differences and find the perfect driving companion for your vehicle...

Hello DDPAI Team, I am experiencing an issue with my DDPAI Z60 Pro where the device becomes stuck on the startup screen and remains frozen on the DDPAI logo during boot. The camera does not proceed to normal operation or recording. Here are the troubleshooting steps that have already been...

Hello everyone, The latest update of the N5 Dual 2026 v8.0.1.25 firmware, is now available. This update mainly improves storage handling and recording reliability. Below explains what’s added and fixed. Added voice prompts to format internal storage when it becomes full or unavailable to...

Hello everyone, The latest update of the Z60 Pro firmware, v9.0.1.71 is now available. Optimized emergency video upload logic to reduce unnecessary 4G data consumption. Fixed the intermittent black screen issue when switching to the Mini 2X preview in the APP.

Hello everyone, The latest update of the N5 Dual 2026 firmware, v8.0.1.21 is now available. This update mainly improves low-voltage protection accuracy. Below explains what’s added or improved. Optimized low-voltage detection logic during engine-on state by triggering low-voltage shutdown...

Hi everyone, I am about to take delivery of a new brand-new vehicle – a Skoda Octavia IV (VAG group). As many of you know, modern VAG cars are notoriously painful when it comes to sensitive Battery Management Systems (BMS), frequently throwing "Electrical system error" codes if there is even a...

Hello everyone, The latest update of the Z90 Master firmware, V9.0.0.31, following the V9.0.0.27, is now available. This update mainly improves battery voltage detection and display accuracy, further enhancing the stability and reliability of parking monitoring related functions. Below...

Hello! I'm looking for a 3 CH dashcam, some time ago i was ready to buy the Viofo A139 Pro but now it seems to be discontinued. 4G LTE i think it's gonna be useful, even though the recording time on car's battery will be quite low and i'm not planning to use a power bank. Also the parking...

I was in contact with DDPAI regarding their new Z60 Pro 3CH dashcam system. Until then, I honestly hadn’t seen much about this model, so I was curious to find out what it brings to the table. The spec sheet of the Z60 Pro looks promising on paper: 4K 30fps with the Sony STARVIS 2 IMX678 sensor...

I assume it is an issue with the electrical current, but I don't know. Their cable with their car power adapter works when connected directly to the dashcam, but not when connected to the mounting bracket which is then connected to the dashcam. In this case, it turns on, the blue LED is on, it...

Hello to all! I have installed a DDPAI Mola N3 dashcam on a Mercedes w212 and I have a problem with the parking mode. The dashcam enters parking mode and proceeds to record for a max of 2 to 3 hours, then it completely stops. I have checked the voltage and it's above 12V everytime. What could be...

Hi I bought the DDPAI x2s pro dual dash cam, I paid and had it installed/ hardwired. From the minute it was installed there was this strange colour on the rear camera. The front camera is completely fine. I have tried reformatting the sd card, checking I have the updated version of the app...

Hey Everyone, greetings. I am looking for a solution for my camera, and I am kinda stuck. Upon booting the dashcam, the Wi-Fi logo is displayed on the screen, indicating that it should be turned on. However, when I search for the Wi-Fi network on my phone, I am unable to detect the SSID of...

I created a simple project to download the footage from camera when the car is parked in the garage. If you are interested checkout https://github.com/hansaya/ddpai_downloader Any feedback is welcomed. This setup will require some knowledge around networking but after you set it up, it will run...

Just received a DDpai Z50, and this thing is one of the worst dash cameras I've ever tested. I'm hoping someone else out there can confirm what I'm seeing. In particular these issues: 1. There's no "incident" button on the camera to press if you witness something you want saved to permanent...

Hi I am using DDPAI mini: https://en.ddpai.com/products/minidashcam.html The thing is that when I connect it to app through Wi-Fi and try to download video on mobile phone, I can only specify the start point of the video and not the end point, and the maximum length of the video is 3 minutes...

Hello Please share the firmware V7.1.0.48. I would like to update the voice acting. Please share.

Guys.. I have some questions. 1. I used my ddpai mini 5 for days. And when trying to download a video, the video can only download MAXIMUM 2 MINUTES 59 SECONDS and feels a bug pause at the end of the video download. Any solution ? 2. Can the download take more than 60 minutes? 3. And, I have...

Guys,, I just bought ddpai mini 5. Some advertisements explain that this dascam has a GPS tracking feature with a 4G bracket optional (additional internet card is required). Where can I get the 4G bracket? Does someone know about this information? I stay at Indonesia. Thanks.