egonvdv
Well-Known Member
- Joined
- Aug 9, 2013
- Messages
- 781
- Reaction score
- 265
- Location
- A Dutchy in the South of France
- Country
- France
- Dash Cam
- TWO Thinkware's U10002CH (rear cams used as side cams)
To follow up:
Bv replied to me;
**
The Battery Protection feature (encompassing the timer and voltage cut-off) is designed as a critical safeguard to prevent deep discharge, which can permanently damage not only the dash cam's internal battery but also, more importantly, your vehicle's main battery. We set default limits to protect the vast majority of users who power their cameras from their car's electrical system.
However, we understand that for users employing dedicated, high-capacity external power sources, these limitations can be restrictive. While the current firmware does not allow for a complete disablement of these protections, your request for this as a user-selectable option is completely valid and has been noted.
Our Feedback: We will formally suggest your request to our product development and firmware engineering teams. While we cannot guarantee a timeline or specific outcome for any future update, customer input like yours is a key driver for our product evolution. For immediate use, we recommend setting the voltage cut-off to its lowest setting (e.g., 11.8V). This will minimize interference while maintaining a minimal safety net
Bv replied to me;
**
1. Regarding Battery Protection
You are absolutely right that having flexibility with power management is crucial, especially for users with sophisticated setups like yours using large external battery packs.The Battery Protection feature (encompassing the timer and voltage cut-off) is designed as a critical safeguard to prevent deep discharge, which can permanently damage not only the dash cam's internal battery but also, more importantly, your vehicle's main battery. We set default limits to protect the vast majority of users who power their cameras from their car's electrical system.
However, we understand that for users employing dedicated, high-capacity external power sources, these limitations can be restrictive. While the current firmware does not allow for a complete disablement of these protections, your request for this as a user-selectable option is completely valid and has been noted.
Our Feedback: We will formally suggest your request to our product development and firmware engineering teams. While we cannot guarantee a timeline or specific outcome for any future update, customer input like yours is a key driver for our product evolution. For immediate use, we recommend setting the voltage cut-off to its lowest setting (e.g., 11.8V). This will minimize interference while maintaining a minimal safety net