That sounds "Very Prefect"!
Actually, on a more serious note, I see that someone out there on a forum is claiming that, "Gearbest is passing your email address to third parties, who're using them for spamming purposes. Maybe some other data as well". (No proof but a unique email to register with Gearbest suggested so.)
First of all, we don't know these new signed up members. I'm as curious as you are. I think they just want to share and discuss their experience with you guys just the same as this thread opener who is a new member, too. I think they did not do it only to say good things about us.
Secondly, if you guy have any suggestion to Gearbest, please speak out your mind. We are trying to improve our service step by step to meet our customers' needs. Hope you can give us some inclusion. Thank you all!
If you need any help with a product or price, pls just PM me and I will try my best to help
"The more these new members join touting how great Gearbest is the worse it looks for Gearbest." I feel the same way as you, so can I suspect they are sent by our competitors?
It's only been two years from Gearbest was founded in 2014, and we have become a website that has 64.6 million monthly clicks. It definitely can't achieved by buying fake accounts or positive comments. Yes, we have some issues like other cross-border online retailers, such as products, delivery, payment, and site experience, etc. Although we are working hard to make improvements, we are not perfect yet. We still need to spare no efforts to fulfill these goals. And this is the reason why I, the representative of Gearbest, am here. If you have any question, you can contact me and I'll try my best to help you. Please just @GearBest or email me via Fiona@gearbest.com.
Sure does appear that wayCould it be that GearBest is lying?
Interesting because 3 times in this thread alone GearBest has claimed they don't know who these people are and that GearBest does not pay for reviews. Could it be that GearBest is lying?
It may be common and accepted practice in some parts of the world but I can assure you that in North America (and I assume Europe as well) that once this practice becomes known nobody will trust any positive reviews your company receives. I suspect the damage to your reputation has already been done, especially in the shadow of the many negative reports on this and numerous other internet forums.
