Privateer
Active Member
- Joined
- Nov 27, 2019
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Hi John,
I currently have a problem with DCV since upgrading from Mac 3.7.0 to 3.8.0, whc I did on 31st December 2021:
The initial problem is that the video wasn't shown nor was the map.
I updated via the program itself and saved the .dmg file before I ran it.
I initially thought that it might be that I'd downloaded the M1 file instead of the Intel one, so I visited the DCV website and downloaded the Intel version as I have an older Mac (2015 MacBook Pro, Quad-Core Intel Core i7, 2.5 GHz, osMac Big Sur 11.6).
I installed the 3.8.0 Intel version and had the same results.
I downgraded and installed 3.7.0 (from my folder of older DCV .dmg files) over 3.8.0 (without first deleting 3.8.0) and this improved things but this is the current status:
Files on External hard drive: DCV shows everything OK, i.e. video, audio, GPS location on (Google) map
Files on SD Card: DCV does NOT display video. Audio and GPS location on (Google) map is OK, speed shown in the (blank) video window. QuickTime Player plays files OK with audio and video.
Is this a resource (i.e. SD Card) access problem that I've caused?
So, a couple of questions:
1. What have I done wrong? As DCV updates normally go without a hitch.
2. What can I do to get 3.7.0 and preferably 3.8.0 working fully with both external hard drives and SD Cards?
I have thought of fully deleting DCV and installing 3.8.0 as a fresh new install, but I can't work out how to delete it on my Mac!![Shamefully Embarrassed :shame: :shame:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Could somebody advise me? Also, will deleting it affect my registration code and do I need to have that handy for a re-install?
Many thanks,
I currently have a problem with DCV since upgrading from Mac 3.7.0 to 3.8.0, whc I did on 31st December 2021:
The initial problem is that the video wasn't shown nor was the map.
I updated via the program itself and saved the .dmg file before I ran it.
I initially thought that it might be that I'd downloaded the M1 file instead of the Intel one, so I visited the DCV website and downloaded the Intel version as I have an older Mac (2015 MacBook Pro, Quad-Core Intel Core i7, 2.5 GHz, osMac Big Sur 11.6).
I installed the 3.8.0 Intel version and had the same results.
I downgraded and installed 3.7.0 (from my folder of older DCV .dmg files) over 3.8.0 (without first deleting 3.8.0) and this improved things but this is the current status:
Files on External hard drive: DCV shows everything OK, i.e. video, audio, GPS location on (Google) map
Files on SD Card: DCV does NOT display video. Audio and GPS location on (Google) map is OK, speed shown in the (blank) video window. QuickTime Player plays files OK with audio and video.
Is this a resource (i.e. SD Card) access problem that I've caused?
So, a couple of questions:
1. What have I done wrong? As DCV updates normally go without a hitch.
2. What can I do to get 3.7.0 and preferably 3.8.0 working fully with both external hard drives and SD Cards?
I have thought of fully deleting DCV and installing 3.8.0 as a fresh new install, but I can't work out how to delete it on my Mac!
Could somebody advise me? Also, will deleting it affect my registration code and do I need to have that handy for a re-install?
Many thanks,
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